Client service management team manager m/f

  • Entreprise:

    TRANSATEL

  • Localisation:

    Courbevoie, France

Transatel is a leading Mobile Virtual Network Operators (MVNO) enabler and a global cellular Io T connectivity solutions provider.
How about connecting the world together, beyond borders?Context:The Client Service Management Team Manager plays a critical role in leading the Client Service Managers (CSMs) to ensure customer satisfaction and service excellence.
This role is responsible for overseeing the team's activities, managing high-level escalations, ensuring SLA compliance, and driving continuous service improvement.
The manager works closely with B2 B customers, including MVNOs and Io T companies...

il y a 3 jours de: fr.lifeworq.com

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